UK Standard Delivery

We will send your order by Royal Mail Tracked.
Shipping is £4.99 or free on orders over £70.

Please note: at peak times, it may take us a little longer to despatch your order. We will inform you of any delays.

We aim to despatch all orders within 1–3 working days, and delivery usually takes 2–4 working days after despatch. You’ll receive a tracking number by email once your parcel is on its way.

We currently only ship within the UK.
Shipping to Europe has been paused due to new customs regulations and high import charges on arrival.

If your parcel hasn’t arrived within 7 working days of dispatch, please email us at sales@sugaplum.co.uk with your order number and we’ll look into it.

Please ensure your delivery address is correct when placing your order — we cannot be held responsible for delays due to incorrect details.